What to Expect When You Bring Your Vehicle in for Automotive Service
No matter what kind of vehicle you drive, there's going to come a time when you have to bring it in for automotive service.
Whether it's not running the way it should, or it's just time for some routine maintenance, finding a quality service provider makes a world of difference. At ProAuto, we service domestic and foreign cars, and we strive to keep your car running smoothly all year round.
We pride ourselves on providing a stress-free service from start to finish, so you can rest easy knowing your vehicle is in good hands.
Wherever you choose to service your vehicle, below we discuss what type of experience you should expect.
Answering Questions
Regardless of what's going on with your car, you're going to have to relay that information to your mechanic to point them in the right direction and get the best service possible.
This usually involves answering a handful of questions to get all of the information out there. It's best to be as detailed as possible when providing your answers so there is no miscommunication and you end up getting exactly what you need.
Leaving Your Vehicle
Naturally, you're going to have to leave your vehicle in order to get the work done that you need.
Depending on what your particular mechanic offers, you may have to arrange a ride home, or your automotive service may provide one for you. If diagnostics need to be done to determine the extent of the repairs that need to be done, you may be able to wait right there in the garage if it's not going to take too long, or you’ll leave your vehicle and find out over the phone.
Shameless plug: we provide courtesy cars.
Receiving an Estimate
You should expect an estimate for how much it's going to cost before work begins on your car.
At this point, you'll have the option of instructing them to go through with the work or to hold off so you can take it elsewhere or get a second opinion. You should also expect to be briefed on their procedures so you know exactly what's going to happen and how it's going to happen.
Certified Technicians
Working with a certified auto technician is important for several reasons.
First, certified technicians have undergone rigorous training and passed exams that demonstrate their competence and knowledge of automotive systems. This means they are better equipped to diagnose and repair complex issues with your vehicle.
Additionally, certified technicians have access to the latest technology and tools, allowing them to provide more accurate and efficient repairs.
Detailed Post-Service Explanation
Once your automotive work is complete, you should expect the mechanic to go over the invoice with you so you completely understand what you're paying for.
They should also give you advice or recommendations on how to proceed so you can avoid the same kind of trouble in the future.
So you know, we wouldn’t be writing this if we didn’t offer all of the above. At ProAuto, we offer a 100% satisfaction guarantee with above-industry standard warranties so you can feel confident that everything is just as it should be.
About ProAuto
ProAuto is committed to providing a stress-free experience to both new and returning customers with competitive pricing. At ProAuto, you’ll find experienced automotive technicians only using OEM approved parts and name brand tires to guarantee you and your family are traveling safely. Schedule an appointment today!
